Frequently Asked Questions
Everything you need to know about upgrading your home's entryway.
How do I measure my door for a replacement?
To ensure a perfect fit, measure the width and height of the door slab itself, then measure the 'rough opening' which is the space between the wall studs. We recommend measuring in three places for both width and height to account for any slight settling of your home.
What is the lead time for custom door orders?
Standard in-stock doors typically ship within 3-5 business days. Custom configurations or specialized finishes generally take 4-6 weeks for production and quality testing before they are dispatched.
Do you offer professional installation services?
While Pease Doors specializes in the manufacturing and supply of high-quality door systems, we do not provide direct installation. We provide comprehensive installation guides and can recommend certified local contractors in most major metropolitan areas.
What is your return policy for damaged items?
Please inspect your delivery immediately upon arrival. If you notice any shipping damage, document it on the Bill of Lading and contact our support team within 48 hours. We will arrange for a replacement or repair at no additional cost to you.
Are your doors energy efficient?
Yes, our doors are engineered with high-density foam cores and advanced weatherstripping systems that meet or exceed Energy Star standards, helping to reduce your heating and cooling costs year-round.
Can I customize the hardware and finish of my door?
Absolutely. We offer a wide variety of hardware finishes including satin nickel, oil-rubbed bronze, and polished chrome, along with multiple glass insert patterns and paint colors to match your home's aesthetic.